COVID-19 Info

COVID-19 Testing


COVID-19 Testing

Raintree Healthcare now offers Antigen testing for rapid COVID-19 detection..

COVID-19 Testing Process

For NEW or Existing Patients

In order to be tested for the virus, patients must schedule a telemedicine appointment with our healthcare provider first. The telemedicine appointment is necessary to evaluate your symptoms, ensure the best plan of care, and minimize any possible community spread of the Coronavirus if infected.

New Patient ?


Call our office at (214) 644-0280 to schedule your televisit and test.

Call our office at (214) 644-0280 to schedule an appointment.

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What are the symptoms of COVID-19?
The CDC states the following symptoms could be caused by COVID-19:

● Fever

● Chills or shaking with Chills

● Muscle aches or pain

● Headache

● Sore throat

● New onset loss of taste or smell Please visit this link for more information:

What Should I Do If I Believe I May Have Been Exposed to the COVID-19 Virus?
The health and safety of our patients, employees and community members are our absolute top priority. In times of a health risk, health care providers and the community must work together through open communication in order to help minimize risks as much as possible. If you are exhibiting symptoms of coronavirus or believe you have been exposed to the virus, please call our office at (214) 644-0280 to schedule a telemedicine appointment. Our physicians and midlevel providers will assess if you need testing and guide you regarding the best course of action.

Can I Be Tested at Raintree Healthcare for COVID-19?
We are performing drive-up COVID-19 nasal swab testing. If you have any of the symptoms listed above and wish to have a COVID-19 test, please call (214) 644-0280 or schedule a telemedicine visit through our patient portal.

What types of tests do we offer for COVID-19?
Rapid Testing (Nasal swab)

This test looks specifically for the virus that causes COVID-19. Results are usually provided within 24 hours of testing. This test is accurate when positive, however it does have a high false-negative rate. This means if it is negative there is still a chance you may have the virus. With this in mind, if your test is negative, we still highly recommend that you self-quarantine until you have been symptom-free (not just fever-free) for at least 7 days.

If this test is positive, you infected with a coronavirus. This means we cannot say with 100% certainty that you have had COVID-19 as it could mean you have previously been infected with another type of coronavirus. With this in mind, if your test is positive, please continue to be diligent in washing your hands, social distancing and wearing a facemask. If you start experiencing symptoms, please contact our office for a telemedicine appointment.

How Long Will It Take to Get Results from My COVID-19 Test?
Timing may vary depending on the volume of tests being performed, results should be provided the same business day or within 24 hours. If you were tested at our clinic, a member of our team will call you once we receive the results or post them on your patient portal.

Do I Need a Doctor’s Referral to Be Tested for COVID-19?
SARS COV 2 testing is available for patients who are seen and evaluated at our facility. We are available to evaluate both new and established patients. Testing is only offered as testing supplies remain available to us. We do not currently accept referrals or prescriptions for testing from outside health care providers. If you are exhibiting COVID-19 symptoms or feel that you were exposed, please call our office at (214) 644-0280 to schedule an appointment.

Can you tell me the cost of a COVID-19 Test?
Many health insurance companies across the country have stated that they will cover the full cost of any testing for COVID-19. However, if you have questions or concerns about your specific insurance plan, it is a good idea to check with your insurance company to learn if it covers the test.

Raintree Healthcare
919 Medical Drive
Allen, TX 75013
Phone: 214-644-0280
Fax: 214-644-0294
Office Hours

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